📧Email: service@norlato.com


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Free standard shipping on orders over $60
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Don't forget to check out our #JarloGirl Ishika Sharma (@ishikasharma) in her Lux dress
UK ORDERS:
DHL Express NEXT BUSINESS DAY - FREE / DHL Express SATURDAY - £3.95
INTERNATIONAL ORDERS:
FedEx International approx. 1-10 BUSINESS DAYS
Europe - £8.95
USA/Australia - £12.95
Rest of World - £15.95
For more information on Delivery Options, please click
RETURNS:
We operate a 14 day returns policy (including bank holidays and weekends).
Please send garments back to us within 14 days of receiving the parcel. The period starts from the day delivery was made to your nominated delivery address.
All garments must be unworn and have all tags attached. Every aspect of the garment must be free from signs of wear and odour. We cannot accept returns for items that have been torn, snagged or damaged in any way.
Please click here for more information on:
ARE TAXES INCLUDED IN MY ORDER TOTAL?:
Custom and import duties are not included in the item price or shipping cost. Please note, these chargers are the buyers responsibility and will be billed to you directly by your local authority once your order arrives.
You will need to pay any applicable import fees in order to receive your package.
EU Customers
To help our customers avoid unexpected import duties, orders are limited to a maximum value of €50 (excluding shipping). Orders over this amount may be subject to additional customs charges upon arrival.
If you wish to purchase multiple items with a combined value of over €150, we recommend placing separate orders.
For more information, please click

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